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OmnissaProfessionalOn requestUpdated: July 2026

HIAT8 Training for Your Team — Omnissa Horizon 8: Infrastructure Administration and Troubleshooting

A Horizon estate that works is easy to run; a Horizon estate that just stopped working is where careers are made. Session failures rarely announce their cause — the problem hides somewhere between a connection server, a gateway, a certificate that expired quietly and an instant-clone pool that stopped provisioning. Omnissa Horizon 8: Infrastructure Administration and Troubleshooting trains the engineers who own that layer.

The course goes below the day-to-day administration level: connection-server replication and load behavior, Cloud Pod Architecture for multi-pod and multi-site estates, Unified Access Gateway in depth, and a structured diagnostic method built on logs and tooling rather than restarts and hope. It is the natural second Horizon course after Deploy and Manage, now delivered under Omnissa — the vendor the former VMware EUC portfolio belongs to.

We organize delivery through authorized partners, with instructors who run production VDI estates — live online in your time zone, on site, or as a private group with scenarios weighted toward your architecture.

Who this course is for

  • Horizon administrators who own the infrastructure layer, not just the desktop pools
  • Engineers scaling a single-pod deployment to multiple pods or sites
  • Escalation and platform teams who receive the tickets first-line cannot solve
  • Former VMware EUC teams deepening their skills under the Omnissa structure

What your team will learn

Topic areas below are grouped in our own words. The full official agenda is available on request — it comes from the authorized partner as part of your quote.

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Key facts

DurationOn request
LevelProfessional
PrerequisitesHorizon 8 Deploy and Manage course or equivalent hands-on Horizon administration experience
FormatsLive online (VILT), On-site at your location, Private group, Seats in scheduled groups
LanguagesEnglish + local-language instructors on request

Formats and how we organize it

  • Live online (VILT)
  • On-site at your location
  • Private group
  • Seats in scheduled groups

One request → three options

Fill in the form below — it takes a couple of minutes. Within 5 business days you compare 2–3 concrete offers — provider, instructor, dates, price below the public list. We contract and administer the delivery end to end. Details:how we work and vendor training.

HIAT8 vs alternatives: which to choose

Factual criteria only — level, duration, audience and certification. The right choice depends on your team's starting point and stack.

Omnissa Horizon 8: Deploy and Manage (HDM8)

The standard platform course and the assumed baseline here: pools, publishing, day-to-day operations. Take HDM8 first; Infrastructure Administration and Troubleshooting goes deeper into the server side, scaling and diagnostics.

Omnissa Horizon 8: Troubleshooting Bootcamp (HTB8)

A pure troubleshooting intensive built around fault scenarios. Choose the bootcamp for experienced teams that want diagnostic drill time; HIAT8 balances advanced infrastructure administration with troubleshooting and suits engineers growing into the platform-owner role.

A custom intensive

If the pain is one specific area — say, a multi-site rollout or recurring UAG session failures — a custom 2–3 day program can drill exactly that on scenarios modeled after your environment.

Need only part of HIAT8?

If your team needs a subset of this program — or a mix of topics from several courses — we build a custom 2–4 day intensive on our own materials, shaped by your infrastructure. One custom program typically replaces 2–3 catalog courses.

Explore custom courses

HIAT8: frequently asked questions

How is this different from Horizon 8: Deploy and Manage?

Deploy and Manage covers the whole platform at operational depth — pools, applications, day-to-day administration. This course assumes that level and goes below it: connection-server internals, multi-pod scaling, gateways, certificates and structured troubleshooting of the infrastructure layer itself.

Horizon is an Omnissa product now — does that affect this course?

The EUC line, including Horizon, was divested from VMware and now runs under Omnissa as an independent vendor. The technology and skills carry over unchanged; courses and certifications are simply delivered under the Omnissa name, which this page reflects.

Does the course cover Cloud Pod Architecture?

Yes — federating pods, global entitlements and multi-site brokering are core content. Teams planning to grow beyond a single pod, or to add a second data center for availability, typically book this course for exactly that project.

Is this the right course for our escalation engineers?

Yes, if they administer Horizon already. It builds the diagnostic depth escalation work needs — logs, session-path analysis, provisioning failures. Teams wanting pure scenario drills on top of that can follow with the Troubleshooting Bootcamp; we sequence both in one plan.

How do we organize HIAT8 training?

Fill in the request form on this page — team size, format, timing. Within 5 business days you receive 2–3 options from authorized partners with vetted instructors, dates and prices below public lists.

Request 2–3 HIAT8 training options — quotes within 5 business days

No commitment — describe the task and we come back with concrete options, dates and prices.

Or email us directly:mail@uptimeskills.com

Omnissa, HIAT8 and course names are trademarks of their respective owners. Uptime Skills is an independent training operator and is not affiliated with or endorsed byOmnissa. Official courses are delivered by authorized training partners.